Shipping Policy

Last Updated: July 23, 2026

At LaundrySwish, we're committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days.
• Orders are not processed or shipped on weekends or public holidays.
• During busy periods (such as holidays or sales), processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• United Kingdom: 5–8 business days
• United States: 6–10 business days
• Canada: 7–12 business days
• Australia & New Zealand: 7–12 business days
• Europe: 6–10 business days
• Rest of the World: 8–15 business days

Please note that these are estimated delivery times and may vary due to customs, weather, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. LaundrySwish cannot be held responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately. If your order has not yet been dispatched, we'll do our best to update the address.

Delayed or Lost Packages

While we work with trusted shipping partners, delays can occasionally occur.

If your package has not arrived within the estimated delivery window, please contact us and we'll investigate the issue with the shipping carrier.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number
• Photos of the damaged item and packaging

We'll work quickly to resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team and we'll be happy to help.